Warning for practices over PBX phone systems
There are reports that some businesses have recently been victims of PBX (Private Branch Exchanges) fraud where a hacker accessed their phone lines and made premium rate calls at a significant cost to the practice. We have contacted the General Practitioners Committee (GPC) to see if there is any advice particularly for practices. Whilst we wait for a response it is worth noting that the National Fraud Intelligence Bureau (NFIB) has issued some helpful guidance on how to protect against this type of fraud.
PBX/dial-through fraud occurs when hackers target PBX from the outside and use them to make a high volume of calls to premium rate or overseas numbers. Since the end of June 2013 there have been nearly 500 Action Fraud reports relating to this - costing victims over £6m. Visit the NFIB website for information on how to protect against this type of fraud.
If you feel you have been a victim of fraud you can also call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.
Last updated : 25 Sep 2015Responsible Oxygen Prescribing (04 Sep 2015)
The London Respiratory Network have asked us to re-circulate a copy of the London Clinical Oxygen Network (LCON) key messages for Responsible Oxygen use in adults...Patient Complaints - The DOs and DON'Ts - two half day workshops, Thursday 7 October 2015 (03 Sep 2015)
Is your practice as productive as it could be? Business health check event, 24 September 2015 - book your place now (02 Sep 2015)
...August Newsletter (13 Aug 2015)
Londonwide LMCs NewsletterMaking health and social care information accessible (12 Aug 2015)
The new Accessible Information Standards for GP Practices has been launched by NHS England and comes into force on 31 July 2016. Practices must ensure that all information...Men ACWY – Sign up guidance and Action Card for GPs from NHS England (12 Aug 2015)
Following enquiries received from practices regarding the Men ACWY programme, NHS England has issued brief guidance about the sign up process for this...GMS global sum calculation and data request for atypical population profiles (12 Aug 2015)
The BMA have produced a document that details how the global sum allocation (Carr-Hill formula) determines funding for GMS practices. This has been published in response to...PHP Reflective Practice Master Classes beginning 12 September 2015 (12 Aug 2015)
Each Master Class helps individuals to identify both the organisational and psychological barriers to change and personal development. Participants will have the choice of attending one of the following...Friends and Family Test:Â Disappointing news for London practices (12 Aug 2015)
Although it is a contractual requirement for practices to carry out the Friends and Family Test (F&FT) and submit data each month, the May return for London was a disappointing...New pan-London Cervical Sample Taker Database (CTSD) (12 Aug 2015)
NHS England has commissioned a web-based Cervical Sample Taker Database (CSTD) for the quality assurance of sample taking in London. The database enables the allocation of unique sample taker codes...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
