2016/17 NHS complaints procedure KO41b - important action required
Practices have until 7 June 2017 to submit details of complaints associated with their NHS work, prior to it being published on the NHS England Primary Care website. This collection refers to complaints received between 1 April 2016 and 31 March 2017.
Details of complaints should be submitted via the Primary Care website’s webtool.
A user guide to the K041b collection is available on NHS Digital’s website.
Practice staff who have the permission to submit the annual practice declaration to NHS England will automatically have permission to submit K041b returns. It is a statutory and contractual requirement to declare complaints information. If practice staff require any support with their KO41b they should contact NHS Digital at enquiries@nhsdigital.nhs.uk.
Last updated : 24 May 2017New guide to the Covid Vaccination Enhanced Service (ES) (25 Nov 2020)
New guidance for London practices and PCNs on the Covid Vaccination Enhanced Service (ES) is now available on our new purpose-built microsite. As new information is made available we will...Latest LMC workforce survey - please complete our short survey by Wednesday 9 December 2020 (24 Nov 2020)
Thank you in advance for making space in your busy day to complete our short survey on practice workforce issues. This will help us gather insight to share with key...Living Guide and Flu Guide updates November 2020 (24 Nov 2020)
Since mid-October when we sent out our last newsletter, our Living Guide has been updated a number of times which includes added information on long-term conditions. The following accompanying...Connecting sessional GPs and practices (24 Nov 2020)
During these difficult times we appreciate that a number of our sessional GPs working in London have found it difficult to find sessions, yet general practice is under extreme workload...Motions for Conference of England LMCs 2020 (20 Nov 2020)
The England Conference of LMCs will take place on Friday 27 November and is being held virtually for the first time. The full agenda is available to view here, motions...NHSmail for all GP roles (21 Oct 2020)
All GPs are eligible for an NHS email (‘NHSmail’) account, regardless of whether you are a partner, locum or salaried, and it has never been easier to get registered. NHSmail accounts have...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
