2020 GP Patient Survey results
Over 95% of patients who responded to the latest NHS England survey said they had confidence and trust in the last healthcare professional they saw. Over 80% of patients rated their overall experience of their GP practice as good. More evidence of the excellent job our GPs and practice teams are doing to deliver quality care to Londoners.
The headline findings are:
- A total of 81.8% of patients who responded rated their overall experience of their GP practice as good, with more than two in five (43.6%) rating their experience as ‘very good’.
- 5% rated their overall experience of making an appointment as good, with over a quarter saying it was ‘very good’ (27.6%).
- One in five patients (21.7%) said they tried to contact an NHS service in the past 12 months when they wanted to see a GP but their GP practice was closed. Of these, 67.3% rated their overall experience of these services as good, with 30.1% saying it was ‘very good’.
Further results covering access, online GP services, appointments, last appointment, patient health and when a GP practice is closed are available on the NHS England GP patient survey results page.
Last updated : 21 Jul 2020GP Contract changes – Coronavirus provisions extended (21 Oct 2020)
At the end of September NHS England wrote to practices and commissioners reminding them of the 2020-21 GP Contract changes and announcing announced the extension of some temporary measures introduced...GMC publish new consent guidance (21 Oct 2020)
The GMC have updated their guidance in relation to consent – the guidance comes into effect on 9 November 2020 and can be accessed at the link below: Guidance...Health Select Committee pandemic report (21 Oct 2020)
Amongst other things,Parliament’s Health and Social Care Select Committee called for improvements in referral handling at the primary/secondary care interface, better staff testing (including for GPs and staff) and quoted...Tips of the Month October 2020 (21 Oct 2020)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Londonwide LMCs' October 2020 Newsletter (21 Oct 2020)
...NHS 111 First roll-out (21 Oct 2020)
By 1 December NHS 111 will be able to book appointments at emergency departments (EDs) within all London hospitals. This will coincide with a campaign encouraging patients to contact NHS...Calling all general practice managers, business managers, HR managers, finance managers, operational managers, managing partners and site managers (24 Sep 2020)
As part of our Practice Manager Development project, we are able to offer you an opportunity to take-up a fully...Appraisal resumes and GMC to consider Coronavirus impact during investigations (23 Sep 2020)
NHS England has instructed GPs to resume the appraisal process from 1 October, although this will be in a form which is intended to reduce the amount of paperwork involved,...Coronavirus protection for London general practice (23 Sep 2020)
As the only truly independent voice for London general practice, Londonwide LMCs continues to provide constructive challenge on behalf of GPs, nurses and the whole team in each and every...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
