Family and Friends Test data submission dates and guidance
Future submission dates
FFT feedback month |
Submission closure (twelfth working day of the month) |
January 2016 |
16 February 2016 |
February 2016 |
16 March 2016 |
March 2016 |
18 April 2016 |
April 2016 |
18 May 2016 |
The NHS England London (NHSEL) resource for one-on-one support for assisting practices with Friends and Family Test (FFT) submissions ceases at the end of March. We advise practices to take up this assistance ASAP if they are still struggling to submit every month. Practices can also get free FFT slips for their waiting rooms from the NHSEL FFT team.
After March, responsibility for FFT at NHSEL will be more aligned to contractual teams. Support for FFT is due to be passed to CCGs, depending on their level of delegation. We will provide updates when we have more details.
FFT support events
During March there are a number of FFT events, run by NHSEL and NHSE, again if you are struggling with FFT collection and submission we suggest you attend one of the half-day workshops in your sector, being held on 15 (South), 16 (NWL) and 18 (NCEL) March.
Full list of FFT events is as follows, sector specific events are in bold:
14 March - FFT users event for anyone across primary and secondary care at Guy’s and St Thomas’ Hospital.
15 March - NHSEL FFT team workshop for South London practice staff
Two sessions AM and PM, practice staff only need attend one
St George’s University Hospitals NHS Foundation Trust
Hyde Park Room, 1st Floor
Blackshaw Road
Tooting
London
SW17 0QT
16 March - NHSEL FFT team workshop for North West London practice staff
Two sessions AM and PM, practice staff only need attend one
Ramada London South Ruislip
Long Drive
Station Approach
London
HA4 0HG
17 March - NHS England national Patient Insight and Feedback conference in Leeds.
18 March - NHSEL FFT team workshop for North East and Central London practice staff
Two sessions AM and PM, practice staff only need attend one
Resource for London
356 Holloway Road
London
N7 6PA
If you are interested in an event or receiving support, the NHS England London FFT team can be contacted by emailing: londonfft.england@nhs.net.
Last updated : 18 Feb 2016Special Conference of English LMCs – 11 March 2020 (19 Feb 2020)
Representatives from your LMCs and those across the rest of England will meet in London on Wednesday, 11 March to discuss the 2020/21 GP Contract. The conference was called following...LMC elections 2020 – make your voice heard (19 Feb 2020)
This year every LMC seat is up for election. Any GP working in one of the 27 London boroughs we represent may be nominated for election regardless of their contractual...Free practice manager training and development opportunities (19 Feb 2020)
We have a wide range of exciting professional development opportunities, fully funded, for practice managers in 2020, as part of our Practice Manager Development project. The funding for this activity...Updated coronavirus guidance for practices (19 Feb 2020)
NHS England and Improvement updated guidance to practices on 18 February 2020. The briefing for primary care providers can be viewed here. This includes: Advice to the public,...Removal of fax machines from your practice – NHS guidance (19 Feb 2020)
The GP Contract states that practices should stop using fax machines for either NHS or patient communications by April 2020. New NHS guidance is now available to assist you...Updated 2020-21 GP contract (07 Feb 2020)
GPC England has negotiated an update to the GP Contract 2020/21 - 2023/24. This includes revisions to the draft PCN DES service specifications which were published just before Christmas 2019....Mword issue 43 (07 Feb 2020)
BMA advice on Wuhan novel coronavirus (WN-CoV) (05 Feb 2020)
The BMA have issued advice on handling patients with suspected Wuhan novel coronavirus (WN-CoV). It is primarily based around isolating individuals in their homes or in a room of the practice where they...PMA Excellence in Supporting Healthcare eLearning course for practice managers (30 Jan 2020)
Excellence in Supporting Healthcare Level 2 Competency Framework Londonwide LMCs have teamed up with the PMA to deliver an exciting new accredited e-learning programme for practice managers....Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.