Weekend e-consults and online access
We are aware that many practices are receiving online consultations submitted over weekends and triaging these is creating significant workload, often running into several sessions of GP time each week.
Currently there is no requirement for practices to provide online consultations, although there is a commitment for them to become a mandatory part of core GP services in a future iteration of the GP Contract.
Practices may switch off their online consultation platforms outside of core hours, which will normally be done by contacting the platform provider, or in some cases just temporarily removing the link/embedded access to the platform from their website. However, they should make it clear on the page that formerly provided access to the platform that patients should visit NHS 111 instead.
Last updated : 24 May 2021LMC elections 2020 – make your voice heard (19 Feb 2020)
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NHS England and Improvement updated guidance to practices on 18 February 2020. The briefing for primary care providers can be viewed here. This includes: Advice to the public,...Removal of fax machines from your practice – NHS guidance (19 Feb 2020)
The GP Contract states that practices should stop using fax machines for either NHS or patient communications by April 2020. New NHS guidance is now available to assist you...Updated 2020-21 GP contract (07 Feb 2020)
GPC England has negotiated an update to the GP Contract 2020/21 - 2023/24. This includes revisions to the draft PCN DES service specifications which were published just before Christmas 2019....Mword issue 43 (07 Feb 2020)
BMA advice on Wuhan novel coronavirus (WN-CoV) (05 Feb 2020)
The BMA have issued advice on handling patients with suspected Wuhan novel coronavirus (WN-CoV). It is primarily based around isolating individuals in their homes or in a room of the practice where they...PMA Excellence in Supporting Healthcare eLearning course for practice managers (30 Jan 2020)
Excellence in Supporting Healthcare Level 2 Competency Framework Londonwide LMCs have teamed up with the PMA to deliver an exciting new accredited e-learning programme for practice managers....NHS England and Improvement MMR campaign (22 Jan 2020)
The most recent update to the GP contract added the responsibility for practices to participate in six NHS England and Improvement public health campaigns each year. The first of these...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
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