Patient engagement work
Effective patient engagement can deliver benefits for both practices and patients in a number of ways. That is why Londonwide LMCs is increasing our work in this area. Improved outcomes of strengthened patient dialogue include:
- Practices are better placed to meet patient needs and in a good position to work together to make best use of the practices resources.
- An engaged patient population can help give voice to practice views on local issues and add weight to broader campaigns, such as GP State of Emergency.
- Some overlap with our work to support practices in maintaining contractual compliance; patient engagement and data on patient satisfaction are increasingly being written into the GP contract. eg the requirements to have an active patient group and to record Friends and Family Test data.
Part-time Project Manager - Patient Engagement job vacancy
We are currently looking to recruit a part-time Project Manager for a year to lead on this key strategic piece of work, full details of which can be seen here: job listing.
Last updated : 25 May 2016Londonwide LMCs' August 2017 newsletter (23 Aug 2017)
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Earlier this month that the Government announced that the forthcoming European privacy rules set out in the General Data Protection Regulation (GDPR) will come into British law and update the...Extended hours DES and cyber attack (21 Aug 2017)
Following the cyber-attack on NHS computer systems in May a number of practices nationally were told by commissioners that they needed to make up the opening hours lost during the...Waiting room video – what to do when you are referred to a specialist (21 Aug 2017)
Our new waiting room video is designed to inform patients what they can expect when they are referred to a specialist or therapist. The video includes information on tests and...NHS England asking practices to complete its records on possible patient harm due to correspondence lost by Shared Business Services. (21 Aug 2017)
NHS England are say 30% of practices in England have yet to respond to their request to provide details of whether any patients may have come to harm due to...CQC registration fees reimbursement scheme claim process (20 Jul 2017)
The GMS contract changes for 2017/18 includes full reimbursement of Care Quality Commission (CQC) registration fees. This change is being implemented via the Statement of Financial Entitlements (SFE) which means...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
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