Anti-abuse campaign
Limitations placed on practices by infection prevention and control measures, combined with the release of pent-up demand for GP services and misinformation about the Covid vaccination campaign have resulted in increasing abuse of practice staff by patients.
At Londonwide LMCs we are supporting practices by raising public awareness about the difficulties GPs face and calling for a more respectful and collaborative approach to receiving care from patients.
Last month we got The Guardian to cover abuse of practice staff in relation to the vaccination campaign and this month we released this video. If you or your colleagues are experiencing abuse from patients, please tell us about it via info@lmc.org.uk, we can then use it to build up a picture of the pressures on practices and push for more to be done about the issue. If your practice is struggling with issues such as promptly de-registering a violent patient, we may also be able to help escalate and resolve the problem.
The following organisations are also campaigning on behalf of GPs and practice teams.
Last updated : 18 Aug 2021LEAD events round-up July 2017 (22 Aug 2017)
July was a busy month for the LEAD Programme. We hosted four events reaching out to different target audiences in General Practice. An Essential Survival Kit for new GPs was...How to respond to school sickness absence requests (22 Aug 2017)
Dr Elliott Singer, Medical Director lead for our GP State of Emergency campaign, explains how to push back against requests for school sickness absence letters in order to free up...New resource to explain how Londonwide LMCs supports everyone working in general practice (22 Aug 2017)
Why the GP Patient Survey matters (22 Aug 2017)
Dr Julie Sharman, Medical Director with our GP and Practice Support Team, explains why practices should care about the GP Patient Survey and what actions they should take to follow-up...Data security and the General Data Protection Regulations (GDPR) - get ready now! (22 Aug 2017)
Earlier this month that the Government announced that the forthcoming European privacy rules set out in the General Data Protection Regulation (GDPR) will come into British law and update the...Extended hours DES and cyber attack (21 Aug 2017)
Following the cyber-attack on NHS computer systems in May a number of practices nationally were told by commissioners that they needed to make up the opening hours lost during the...Waiting room video – what to do when you are referred to a specialist (21 Aug 2017)
Our new waiting room video is designed to inform patients what they can expect when they are referred to a specialist or therapist. The video includes information on tests and...NHS England asking practices to complete its records on possible patient harm due to correspondence lost by Shared Business Services. (21 Aug 2017)
NHS England are say 30% of practices in England have yet to respond to their request to provide details of whether any patients may have come to harm due to...CQC registration fees reimbursement scheme claim process (20 Jul 2017)
The GMS contract changes for 2017/18 includes full reimbursement of Care Quality Commission (CQC) registration fees. This change is being implemented via the Statement of Financial Entitlements (SFE) which means...Londonwide LMCs' July 2017 newsletter (19 Jul 2017)
...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
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