Warning for practices over PBX phone systems
There are reports that some businesses have recently been victims of PBX (Private Branch Exchanges) fraud where a hacker accessed their phone lines and made premium rate calls at a significant cost to the practice. We have contacted the General Practitioners Committee (GPC) to see if there is any advice particularly for practices. Whilst we wait for a response it is worth noting that the National Fraud Intelligence Bureau (NFIB) has issued some helpful guidance on how to protect against this type of fraud.
PBX/dial-through fraud occurs when hackers target PBX from the outside and use them to make a high volume of calls to premium rate or overseas numbers. Since the end of June 2013 there have been nearly 500 Action Fraud reports relating to this - costing victims over £6m. Visit the NFIB website for information on how to protect against this type of fraud.
If you feel you have been a victim of fraud you can also call Action Fraud on 0300 123 2040 or use their online fraud reporting tool.
Last updated : 25 Sep 2015Hospital sickness certificate poster (22 Jun 2016)
In late May Dr Michelle Drage wrote to London Hospital Trusts asking them to put up a poster which explains to patients that they can get fit notes from hospital...June 2016 Newsletter now available (22 Jun 2016)
New Medical Directors join Londonwide LMCs (22 Jun 2016)
Four new medical directors have joined Londonwide LMCs, they will be taking up their posts between June and August: Dr Lisa Harrod-Rothwell MA(Cantab) BM BCh (Oxon) MRCGP DRCOG DFFP Cert...General Practitioners Committee elections (21 Jun 2016)
Dr Terry John, Chair of Waltham Forest LMC, has been elected onto the BMA’s General Practitioners Committee (GPC) to represent Barking and Havering, Redbridge and Waltham Forest, Newham, City and...Accessible Information Standard (21 Jun 2016)
The Accessible Information Standard aims to ensure that people who have a disability or sensory impairment receive information that can be accessible and understood. Any organisation that provides NHS...Primary Care Support England services relocation (21 Jun 2016)
Primary Care Support England (PCSE) is changing some of the services it provides. London PCSE offices (Stephenson House and Kirk House) The following services ceased being delivered by PCSE’s...Sustainability and Transformation Plans - June 2016 Update (21 Jun 2016)
The NHS Confederation conference ran from 15 – 17 of June and included a number of talks which touched on STPs, although no formal policy announcements were made. NHS England...The NHS turns 68 on 5 July - help us celebrate its achievements (20 Jun 2016)
We are keen to highlight the good work that general practice has done since the NHS was formed. Next month we will be celebrating the role of general practice since...Speaker's Corner: Breaking the cycle of despair - tackling diabetes and obesity (13 Jun 2016)
Dr Neel Basudev is a London GP and diabetes lead for Lambeth Clinical Commissioning Group. For National Diabetes Week he explains why understanding the person behind the condition is...M word - Issue 29 - Dr Michelle Drage's latest update for GPs and their practice teams (09 Jun 2016)
Dear Colleague, I know you’re constantly being bombarded with surveys that take ‘just a few minutes’, most of which take you away from your day’s core work, but...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
