Family and Friends Test data submission dates and guidance
Future submission dates
FFT feedback month |
Submission closure (twelfth working day of the month) |
January 2016 |
16 February 2016 |
February 2016 |
16 March 2016 |
March 2016 |
18 April 2016 |
April 2016 |
18 May 2016 |
The NHS England London (NHSEL) resource for one-on-one support for assisting practices with Friends and Family Test (FFT) submissions ceases at the end of March. We advise practices to take up this assistance ASAP if they are still struggling to submit every month. Practices can also get free FFT slips for their waiting rooms from the NHSEL FFT team.
After March, responsibility for FFT at NHSEL will be more aligned to contractual teams. Support for FFT is due to be passed to CCGs, depending on their level of delegation. We will provide updates when we have more details.
FFT support events
During March there are a number of FFT events, run by NHSEL and NHSE, again if you are struggling with FFT collection and submission we suggest you attend one of the half-day workshops in your sector, being held on 15 (South), 16 (NWL) and 18 (NCEL) March.
Full list of FFT events is as follows, sector specific events are in bold:
14 March - FFT users event for anyone across primary and secondary care at Guy’s and St Thomas’ Hospital.
15 March - NHSEL FFT team workshop for South London practice staff
Two sessions AM and PM, practice staff only need attend one
St George’s University Hospitals NHS Foundation Trust
Hyde Park Room, 1st Floor
Blackshaw Road
Tooting
London
SW17 0QT
16 March - NHSEL FFT team workshop for North West London practice staff
Two sessions AM and PM, practice staff only need attend one
Ramada London South Ruislip
Long Drive
Station Approach
London
HA4 0HG
17 March - NHS England national Patient Insight and Feedback conference in Leeds.
18 March - NHSEL FFT team workshop for North East and Central London practice staff
Two sessions AM and PM, practice staff only need attend one
Resource for London
356 Holloway Road
London
N7 6PA
If you are interested in an event or receiving support, the NHS England London FFT team can be contacted by emailing: londonfft.england@nhs.net.
Last updated : 18 Feb 2016Hospital sickness certificate poster (22 Jun 2016)
In late May Dr Michelle Drage wrote to London Hospital Trusts asking them to put up a poster which explains to patients that they can get fit notes from hospital...June 2016 Newsletter now available (22 Jun 2016)
New Medical Directors join Londonwide LMCs (22 Jun 2016)
Four new medical directors have joined Londonwide LMCs, they will be taking up their posts between June and August: Dr Lisa Harrod-Rothwell MA(Cantab) BM BCh (Oxon) MRCGP DRCOG DFFP Cert...General Practitioners Committee elections (21 Jun 2016)
Dr Terry John, Chair of Waltham Forest LMC, has been elected onto the BMA’s General Practitioners Committee (GPC) to represent Barking and Havering, Redbridge and Waltham Forest, Newham, City and...Accessible Information Standard (21 Jun 2016)
The Accessible Information Standard aims to ensure that people who have a disability or sensory impairment receive information that can be accessible and understood. Any organisation that provides NHS...Primary Care Support England services relocation (21 Jun 2016)
Primary Care Support England (PCSE) is changing some of the services it provides. London PCSE offices (Stephenson House and Kirk House) The following services ceased being delivered by PCSE’s...Sustainability and Transformation Plans - June 2016 Update (21 Jun 2016)
The NHS Confederation conference ran from 15 – 17 of June and included a number of talks which touched on STPs, although no formal policy announcements were made. NHS England...The NHS turns 68 on 5 July - help us celebrate its achievements (20 Jun 2016)
We are keen to highlight the good work that general practice has done since the NHS was formed. Next month we will be celebrating the role of general practice since...Speaker's Corner: Breaking the cycle of despair - tackling diabetes and obesity (13 Jun 2016)
Dr Neel Basudev is a London GP and diabetes lead for Lambeth Clinical Commissioning Group. For National Diabetes Week he explains why understanding the person behind the condition is...M word - Issue 29 - Dr Michelle Drage's latest update for GPs and their practice teams (09 Jun 2016)
Dear Colleague, I know you’re constantly being bombarded with surveys that take ‘just a few minutes’, most of which take you away from your day’s core work, but...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.