Family and Friends Test data submission dates and guidance
Future submission dates
FFT feedback month |
Submission closure (twelfth working day of the month) |
January 2016 |
16 February 2016 |
February 2016 |
16 March 2016 |
March 2016 |
18 April 2016 |
April 2016 |
18 May 2016 |
The NHS England London (NHSEL) resource for one-on-one support for assisting practices with Friends and Family Test (FFT) submissions ceases at the end of March. We advise practices to take up this assistance ASAP if they are still struggling to submit every month. Practices can also get free FFT slips for their waiting rooms from the NHSEL FFT team.
After March, responsibility for FFT at NHSEL will be more aligned to contractual teams. Support for FFT is due to be passed to CCGs, depending on their level of delegation. We will provide updates when we have more details.
FFT support events
During March there are a number of FFT events, run by NHSEL and NHSE, again if you are struggling with FFT collection and submission we suggest you attend one of the half-day workshops in your sector, being held on 15 (South), 16 (NWL) and 18 (NCEL) March.
Full list of FFT events is as follows, sector specific events are in bold:
14 March - FFT users event for anyone across primary and secondary care at Guy’s and St Thomas’ Hospital.
15 March - NHSEL FFT team workshop for South London practice staff
Two sessions AM and PM, practice staff only need attend one
St George’s University Hospitals NHS Foundation Trust
Hyde Park Room, 1st Floor
Blackshaw Road
Tooting
London
SW17 0QT
16 March - NHSEL FFT team workshop for North West London practice staff
Two sessions AM and PM, practice staff only need attend one
Ramada London South Ruislip
Long Drive
Station Approach
London
HA4 0HG
17 March - NHS England national Patient Insight and Feedback conference in Leeds.
18 March - NHSEL FFT team workshop for North East and Central London practice staff
Two sessions AM and PM, practice staff only need attend one
Resource for London
356 Holloway Road
London
N7 6PA
If you are interested in an event or receiving support, the NHS England London FFT team can be contacted by emailing: londonfft.england@nhs.net.
Last updated : 18 Feb 2016I want great care IT system (11 Nov 2015)
The new Co-ordinate My Care (CMC) IT system will launch on 24 November. There are important steps for GPs to take, particularly those who have not seen the pre-launch communications...Speaker's Corner - moustache aficionado Dr Tony Grewal looks at men’s health issues for "Movember" (11 Nov 2015)
This month moustache aficionado Dr Tony Grewal looks at men’s health issues for "Movember", Londonwide LMCs staff raised over £100 for the Movember charity. Tony writes: November is the month when...November 2015 newsletter now available (11 Nov 2015)
Londonwide LMCs NewsletterUpdate on successful resolution of first Christmas 2013 breach case (10 Nov 2015)
The legal challenge brought against breach notices issued by NHSE to practices who closed their doors on Christmas Eve or New Year’s Eve in 2013 has ended in a successful...Keeping on top of bureaucracy in your practice (09 Nov 2015)
Jeremy Hunt recently announced plans to cut bureaucracy in the health service, including ending the practice of hospitals referring patients who miss appointments back to GPs and consolidating the...Appeal: support the homeless this winter (09 Nov 2015)
Londonwide LMCs’ communications team recently met with Dr Paul O’Reilly and Practice Manager Tanya O’Brien of the Doctor Hickey Surgery in Westminster. Both spoke powerfully about the vulnerable groups...Provider development event round-up (06 Nov 2015)
Londonwide LMCs, in collaboration with Healthy London Partnership co-hosted an event on 4th November at the Kia Oval attended by over 100 representatives from emerging GP Provider Groups, CCGS and...Female Genital Mutilation Datasets briefing note (04 Nov 2015)
Practices are now legally required to report Female Genital Mutilation (FGM) to Health and Social Care Information Centre (HSCIC). The purpose of the data collection is to improve the NHS...PMS contract review update (03 Nov 2015)
This briefing is for information only for GMS practices This update follows our recent PMS briefing: in areas where CCGs have already moved to Level 3 co-commissioning, (fully delegated responsibilities)...Darzi report one year on - 'Primary care stretched to breaking point and still waiting for resources' (21 Oct 2015)
Dr Michelle Drage comments on the implementation of the Better Health for London (Darzi) report, to coincide with the one-year anniversary of its publication and the London: One Year On...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.