Feedback sought on Capita/PCSE performance 18 July - 1 August
Following concerns expressed about the current Capita/Primary Care Support England (PCSE) records and supplies services, Capita has said it will continue improving systems until they are at an acceptable level.
Capita have appointed a new Transformation Director who is performing a full review of their plan, as well as another director who is reviewing operational logistics and planning. They also claim to have increased staffing at their customer support centre by 300% and increased staffing and shift patterns for staff working in the medical records processing centre.
The BMA are asking for feedback on the period from 18 July to 1 August at the start of August. Please send your feedback from 1 August 2016 directly to Dan Hodgson in the BMA Policy Directorate (dhodgson@bma.org.uk) and copy in your Londonwide LMCs’ sector team contact.
Last updated : 23 Aug 2016Special Conference of English LMCs – 11 March 2020 (19 Feb 2020)
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The GP Contract states that practices should stop using fax machines for either NHS or patient communications by April 2020. New NHS guidance is now available to assist you...Updated 2020-21 GP contract (07 Feb 2020)
GPC England has negotiated an update to the GP Contract 2020/21 - 2023/24. This includes revisions to the draft PCN DES service specifications which were published just before Christmas 2019....Mword issue 43 (07 Feb 2020)
BMA advice on Wuhan novel coronavirus (WN-CoV) (05 Feb 2020)
The BMA have issued advice on handling patients with suspected Wuhan novel coronavirus (WN-CoV). It is primarily based around isolating individuals in their homes or in a room of the practice where they...PMA Excellence in Supporting Healthcare eLearning course for practice managers (30 Jan 2020)
Excellence in Supporting Healthcare Level 2 Competency Framework Londonwide LMCs have teamed up with the PMA to deliver an exciting new accredited e-learning programme for practice managers....Guidance
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