2016/17 NHS complaints procedure KO41b - important action required
Practices have until 7 June 2017 to submit details of complaints associated with their NHS work, prior to it being published on the NHS England Primary Care website. This collection refers to complaints received between 1 April 2016 and 31 March 2017.
Details of complaints should be submitted via the Primary Care website’s webtool.
A user guide to the K041b collection is available on NHS Digital’s website.
Practice staff who have the permission to submit the annual practice declaration to NHS England will automatically have permission to submit K041b returns. It is a statutory and contractual requirement to declare complaints information. If practice staff require any support with their KO41b they should contact NHS Digital at enquiries@nhsdigital.nhs.uk.
Last updated : 24 May 2017Covid-19 antiviral pilots (16 Dec 2021)
The government announced this month that thousands of the UK’s most vulnerable people will be among the first in the world to access a new antiviral treatment for Covid-19, Molnupiravir....Registering overseas vaccinations at vaccination sites (16 Dec 2021)
On 9 December the Government updated guidance advising patients who wish to add an overseas Covid-19 vaccination to their NHS record to do so by booking a specific type of...Guidance updates December 2021 (16 Dec 2021)
The most important pieces of guidance released for general practice since our last newsletter are: Regulatory approval of Pfizer/BioNTech vaccine for COVID-19 and Regulatory approval of Spikevax...PCSE updates on contact details and pooled lists (16 Dec 2021)
Correct contact details Practices can improve communications with PCSE by ensuring that they have the most up to date practice contact details, including: The main practice contact All user...MP engagement and government consultations (16 Dec 2021)
During late November and December 2021 representatives from Londonwide LMCs have continued to meet with MPs, councillors and the police to raise issues affecting practices. We have also submitted evidence...Tips of the month December 2021 (16 Dec 2021)
We provide weekly tips based on common queries which come through to us from London GPs and practice teams. These are shared via social media and collated for...Dr Michelle Drage’s Christmas and New Year message (16 Dec 2021)
Thank you for simply still being here after the year you and all London general practices have had. With relentless pressure coming from clinically necessary activity, and the equally relentless...Annual General Meeting for Londonwide LMCs and Londonwide Enterprise Ltd (16 Dec 2021)
The Annual General Meeting for Londonwide LMCs and Londonwide Enterprise Ltd will be held on Thursday 20 January 2022 between 2:00pm and 3.15pm. The AGM is a chance to meet...Londonwide LMCs' December 2021 Newsletter (16 Dec 2021)
Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.
follow us on...
