Working as a team helps combat workload stress
Alison Dalal, practice manager at the Paddington Green Health Centre, shares her top tips.
As surveys show, working in general practice can be a stressful business and as the workload crisis shows no sign of abating Londonwide’s Practice Managers Conference next month will be looking at positive steps practices can take.
But in advance the team at Paddington Green Health Centre share their eight ingredient recipe to produce a resilient practice team
Our people are at the heart of our practice.
Our staff are people first and we are interested in supporting their lives at work and outside it.
We think our relationships with each other matter.
We get together over regular meetings, lunches, dinners, social events and away days.
We know we’re not all the same.
We try to make a safe space to talk to each other, especially when we don’t agree.
We make time to reflect and learn.
We take time to think about what we’ve done right and wrong using significant events, complaints and multidisciplinary team meetings.
Paddington Green Health Centre is five partner training practice with a long and strong history of teaching and learning. The list size is 9,500 and growing. In addition to the partners there is a team of five salaried doctors, two nurses, a phlebotomist and 12 administrative staff who together run the practice.
Last updated : 19 Oct 2017Training and development events (14 Oct 2015)
Londonwide Enterprise Ltd (the training arm of Londonwide LMCs) have been looking back over their work this year. The team have delivered 34 training sessions since January 2015, attracting 995...Quality and Outcomes (QOF) collection failure notice (14 Oct 2015)
The recent Quality and Outcomes Framework (QOF) information collection has not been successful due to a technical issue and the Health and Social Care Information Centre (HSCIC) is aware of...Speaker's Corner - Junior doctor contracts and why we should all be worried (14 Oct 2015)
This month Dr Ben Molyneux gives his views on the junior doctors contract dispute. Ben is a sessional GP and member of City & Hackney LMC. He is also a member...General Practitioners and mental health and well-being (14 Oct 2015)
At the halfway point in our series of mental well being masterclasses, workshop partner and PHP founder Dr Clare Gerada says the key challenge facing the NHS is GP...London GP Leader Calls for Recognition, Not Grand Schemes (07 Oct 2015)
Dr Michelle Drage, CEO of Londonwide LMCs - the representative body for GPs in London, has commented on the Secretary of State for Health's recent remarks about general practice: Statement...Effective Chaperoning in General Practice (07 Oct 2015)
Engaging Patients - Why you should and how you can - 4 November 2015 - places still available (30 Sep 2015)
Londonwide EventsSeptember newsletter now available (16 Sep 2015)
Londonwide LMCs NewsletterLife in general practice today – the Commonwealth Fund would like your views. (15 Sep 2015)
During the summer, the Commonwealth Fund in New York conducted a survey of GPs in the US and England to assess how front line doctors are feeling about practising...Guidance
We provide expert guidance for practices in our guidance section, as well as an archive of other materials you may find useful.
GP Support
Contact our GP Support team if you need help or advice.
The team provide professional and pastoral support to GPs and practice teams on a broad range of issues.