Patient Engagement Project - 10 November 2021

Londonwide LMCs’ Patient Engagement Project was built on the principle that patient engagement is integral to high quality, sustainable general practice. The project has developed tools and resources for London GP practice teams to use for work collaboratively with their patients principally starting with their PPG. Many of us have...

Patient engagement resources for practice teams and PPGs - 18 October 2017

The Patient Engagement Project resource and signposting list includes links to free, practical “how to” information and toolkits on developing and sustaining PPGs, including virtual PPGs. Project Toolkits and briefings for practice teams and PPGs The toolkit(s) and briefings below are based on...

Working with the third sector to support PPG development - 28 July 2017

The Patient Engagement Project hosted a roundtable event in winter 2016 to which third sector patient organisations were invited to hear about and debate the key themes identified by the project. Roundtable participants agreed on common characteristics of effective Patient Participation Groups (PPGs), which included an open and honest culture...

Patient engagement project survey findings - 15 June 2017

Londonwide LMCs' patient engagement survey, conducted in autumn 2016, identifies the broad spectrum of both practice and patient experience of Patient Participation Groups (PPGs) across the capital. The survey went to practice leads (the member of staff at the practice responsible for patient engagement) and patient leads (normally the PPG...

Contractual requirements relating to PPGs - 15 June 2017

Since April 2015 it has been a contractual requirement for all practices to develop and maintain a Patient Participation Group (PPG) for the practice to obtain feedback from the practice population on services delivered by the contractor. Practices should make reasonable efforts for the PPG to be representative of the...